WNS

3.7

based on 4.9k Reviews

i

WNS Limited is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformat... read more

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WNS Reviews

based on 4.9k reviews
i

Overall Rating

3.7

Category Ratings

3.8

Job Security

3.5

Work-Life balance

3.5

Skill development

3.4

Company culture

3.3

Work Satisfaction

3.2

Career growth

3.1

Salary & Benefits

Top Mentions in WNS Reviews

4.9k reviews found

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posted on 16 Nov 2021 Report

Senior Associate in Visakhapatn

Anonymous

Anonymous · Healthcare Department · WNS

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

There Is No Job Security And Very Politics In This Company No MNC Standards they Use Us Like A Slave To Work 15-16 Hours Daily With OT If We are Not Intrested To Do Overtime They Will Force To Do This Is Process Requirememt And you Have To Do Orelse No Logout And If We Dont Do OT Means They Will Not Consider That Day Production And Mark As Leave And No Value For Hard Work All the Credit Goes To The One Who Tells Another Person Secret To The Supervisor And He Will Grow Very Fastly By Telling Bad For Other People And Worst Company I Have Ever Worled By This Politics And The Sipervisor AM And DM all Are One To Do Work Like A Slave ...Read More

Dislikes

There Is A Lot Of Politics And They Doesnt Address Our Issue My Salary Is 10200 From 2 Years You Can Imagine Now New Hires Only Getting 14000 Salary But With Experience Iam Getting Only 10200 Because Of Work Pressure New Employees Also Absconded By Them Selves Seeing The Work Pressure And OT Worst Management And Staff

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Anonymous
posted on 28 Jan 2022 Report

Team Leader in Gurgaon/Gurugram

Anonymous

Anonymous · BFSI Department · WNS

4.0

Overall Rating

4.0

Category Ratings

3.0

Work-Life Balance

2.0

Skill Development

3.0

Salary & Benefits

5.0

Job Security

4.0

Company Culture

3.0

Career Growth

3.0

Work Satisfaction

Likes

From the limited experience of 18 months and projects (rapidly new projects coming and being ramped down at same speed) I can say job security is really good. One can wonder how's that possible if they are opening n closing at this speed, because they get new projects very frequently. They don't fire if projects wind up neither if you perform badly or not up to the mark. They will keep pushing you into different shops, if nothing suitable available you will be getting salary sitting home for months even a year. You will only be fired if you mess up really i.e.physical violence, utter disregard for policy. Specially at Gurgaon facility. Everything else is not good from payscale, timings, Manager support all bad....Read More

Dislikes

Poor management. HR doesn't entertain your requests, mostly unreachable and when your manager instructs them a conversation with you they just put all the threats in first 5 minutes. Project can change at whim n fancy per FMs without any feedback.

Work Details

If you are under performing and still want to have job, join them.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Anonymous
posted on 13 Feb 2022 Report

Process Associate in Pune

Anonymous

Anonymous · Claim Processing Department · WNS

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

2.0

Career Growth

5.0

Work Satisfaction

Likes

VeryGood work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year

Dislikes

the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Anonymous

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3.7
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3.6
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posted on 29 Oct 2021 Report

Senior Executive in Mumbai

Anonymous

Anonymous · Vikhroli Department · WNS

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

2.0

Skill Development

1.0

Salary & Benefits

3.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

Nothing is good about this company would be leaving soon

Dislikes

Poor and unorganised management in centrica process and they force you to do OT. Over work pressure with no proper leave allocation, no benefits or compensation. There is incentive but the targets set are so high you hardly feel motivated. Growth and increment is very slow which is equal to 0. Even during the lockdown period they did not pay for electricity or net expenses we had to put it from our pocket and they expect 100% of work as if we are working from office. They will treat you like a machine and will make sure all your hardwork is unnoticed. During appraisal noting would be considered. Would never recommend WNS to anyone as they hardly value agents who have been working for good long years. They would prefer hiring new agents instead of retaining old agents. Even during lockdown period they hardly cared about the agents health or safety all they wanted was to open office at the earliest. Worst part is the HR, dont understand why he has been kept for the process as he himself does not know what his job is all about. If you ask for any help aur resolution, you will get an answer NO....Read More

Work Details

They is no life in WNS, you have to work like a robot

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Anonymous
posted on 23 Apr 2021 Report

Senior Associate Operations in Pune

Anonymous

Anonymous · Motor Insurance Department · WNS

3.0

Overall Rating

3.0

Category Ratings

4.0

Work-Life Balance

4.0

Skill Development

1.0

Salary & Benefits

4.0

Job Security

3.0

Company Culture

4.0

Career Growth

4.0

Work Satisfaction

Likes

If you look overall work in BPO industry as compared to WNS, you will find that WNS has some meaningful work to do and something which we can use in future in the same industry of Insurance. Work environment is work, which also depends on which process you are working! Teammates are definitely supportive, there is a hierarchy whichis been followed in case there is any error or issue made by employees, so for eg if you make a mistake your immediate senior will ask you questions rathere than his senior taking your case, so that is something very good over here, Cafeteria is average, extra curricular activities are very few like table tennis and carrom that too you won't have time as it's all 8 hrs work you won't have time for that! appraisal is not given to any employee cause of Covid situation from last 2 years, however the best thing is WNS did not terminated any employee in the Covid situation, and that is what really make the stand out if compared to other BPO companies.. Overall if you are looking for a stable job and growth in Insurance industry then this is the place you should be!!...Read More

Dislikes

There is this myth that the better the work place the worst the politics at the work place, which is some what same over here but that been said if you focused on your work place than there is nothing that will bother you, however you will surely come across some few narcissists seniors and also colleagues who might hamper your growth work wise and mentally as well, these people just goes unseen due to their Wolf 🐺 under a Sheep's🐑 Mask or attire however you will find very good rules and help and support provided by WNS which can help you throughout the work over here, but you need to be knowledgeable about the rules and terms of what is right and what is wrong.. other thing is appraisal is not given from past 2 years due to Covid-19 situation, and that is understood! if you are a sales guy and want to get unlimited incentive then this is not the place, you can get quality wise inventive max till 5k that too if all your ratings are in place.. so other every thing here is good here be it transport, work culture, growth etc,,...Read More

Work Details

Duhh!!! it's Already explained in previous section!! why this question even exists here?

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Anonymous
You are reading trusted reviews. Keep reading to find out more about WNS.
posted on 28 Nov 2021 Report

Operations Associate in Visakhapatnam

Anonymous

Anonymous · DPS( US health care) Department · WNS

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

3.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

You can have job security here because they don't get a employee who work for 11-13 hours daily sometimes it would be 14 hours also , work culture was in such a way that you just forgot your family and work like slave here , the management wants employees to work like slave , management always try to make you work even weekends, so you need to work all the days in a month & they don't provide holidays on indian festivals and threaten employees if they take leaves on those days, company are differ from employee to employee, you didn't get any hike in salary unless you get promotion. The only thing I like about company is they credit salary on every first of every month....Read More

Dislikes

I had mentioned clearly about it in like section.

Work Details

No work life balance and the managers play with you when you want to resign or you get a good job with high salary package

Work timings: Strict Timings

Anonymous
posted on 09 Jan 2022 Report

Senior Research Associate in Gurgaon/Gurugram

Anonymous

Anonymous · DCM, Research and Development Department · WNS

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

4.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

Well i have nothing to like about WNS they are just the Wolves in the organisation, Where Wns is not an MNC it's a cheapest factory who consider there employees as labours, no benefit no perks, even if you are going through health crisis your HR, Manager would just laugh on you and ignore your problems, they will harass, torcher and do every possible thing to pressurized you mentally.

Dislikes

hi everyone hope my review will help you to not join this organisation, no work culture, ethics HR, Manager's just good for nothing, they will only treat you as there slave, and if you tries to explain your situation they will say they have nothing in there hand. they will just depart you in any of the department of there choise wether you like it or not, this is my first Company (factory) where i have the worst experience of my life. I make you beware please don't join this organisation untill and unless this is the last Company remains in the world. they will not provide you any relive letter, variable or anything which earn by your hard work....Read More

Work Details

It's better to be in a hell than been part of this organisation. the management is sick and have abnormal behaviour towards you.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Anonymous
posted on 30 Sep 2021 Report

Associate Lead in Pune

Anonymous

Anonymous · Global Procurement Department · WNS

3.0

Overall Rating

3.0

Category Ratings

1.0

Work-Life Balance

3.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

2.0

Work Satisfaction

Likes

No Job security ,If you got promoted then hike will be 3k on in hand salary If WFH you need work for 12 to 13 hours. Very bad HR management ,On offer if your ctc having 84000(7k per month) Max incentive then you will never get full so just minus 84000 from your CTC . WNS hire fresher and Experienced (those lost job ) or immediatejoiner only. No scope for Notice period like 60 days or 90 days (below Manager level) Transport Management is horrible . If you're fresher then Only join the company, If you hired for Vistra Client just don't join or ready to work for 13 to 14 hours without OT Manager Without Knowledge just taking mess with employees personally....Read More

Dislikes

Cheap Salary,Lot of Politics, Pathetic HR Management No career growth,12 to 13 hours to work. Manager torcher and metal pressure. No Promotion before 18 months

Work Details

Jus horrible

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Nothing is free

Anonymous
posted on 08 Mar 2022 Report

Hr Executive in Nashik

Anonymous

Anonymous · Human Resources Department · WNS

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

5.0

Career Growth

5.0

Work Satisfaction

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

Nothing to dislike about the place where i started my career.

Work Details

The job is interesting... I struggled a bit in the beginning as this was my first job i learnt everything on the job. I got a chance to work in different roles within the same team.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Anonymous
posted on 27 Feb 2022 Report

Analyst in Bengaluru/Bangalore

Anonymous

Anonymous · RNA Department · WNS

3.0

Overall Rating

3.0

Category Ratings

3.0

Work-Life Balance

3.0

Skill Development

3.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

4.0

Career Growth

4.0

Work Satisfaction

Likes

The company actually care about employees and the managers are very supportive and I was working for RNA Bengaluru Department so you have cab facility and for freshers it is very good to start their career as you can learn very good skills and you can grow your technical skills also .The job security is very good and they always support the employees . Politics is also very less it depends upon your manager....Read More

Dislikes

The JD and work is totally different and they require some other skill and hire person don't have any knowledge regarding the technology and expect they to learn it by their own delivery the solution ASAP.

Work Details

My work is ok because this project is very complex

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Anonymous
Hiring For Lead Associate - General Analytics - Power BI
New Delhi, Noida +1

2-5 Yrs

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Cpc Medical Coder
Visakhapatnam

0-1 Yrs

Not Disclosed

Sr Group Manager - Legal
Mumbai

10-20 Yrs

Not Disclosed

Accounts Payable Executive- Immediate Joiners Only
Pune

1-5 Yrs

₹ 1-3 LPA

Hiring For Generalist profile - Operations
New Delhi, Gurgaon/Gurugram +1

2-3 Yrs

₹ 4-5.5 LPA

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New Delhi, Noida +1

2-3 Yrs

₹ 3.25-5 LPA

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WNS Employee Benefits
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