ICICI Bank

4.0

based on 26.7k Reviews

i

ICICI Bank is a leading private sector bank in India. The Bank’s consolidated total assets stood at Rs. 14.76 trillion at September 30, 2020. ICICI Bank currently has a network of 5,288 branches and 13,87... read more

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ICICI Bank Retail Branch Banking Department Reviews

based on 596 reviews
i

Overall Rating

4.0

Category Ratings

4.1

Job Security

4.1

Skill development

3.9

Company culture

3.8

Career growth

3.7

Salary & Benefits

3.6

Work Satisfaction

3.5

Work-Life balance

Top Mentions in ICICI Bank Reviews

596 reviews found

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posted on 24 Dec 2021 Report

Deputy Manager in Bhopal

Anonymous

Anonymous · Retail Branch Banking Department · ICICI Bank

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

2.0

Skill Development

2.0

Salary & Benefits

3.0

Job Security

1.0

Company Culture

2.0

Career Growth

1.0

Work Satisfaction

Likes

good company for learning fair salary for starting no disturbance on week-offs no restriction to take leaves with the valid reasons or presenting the valid document proofs good mobile banking application.

Dislikes

no value for the customer service (KHYAAL AAPKA - it is just a tagline with no value) focus only on sales, revenue calculated on sales and new customers aquisition, not on retention of the existing customers partiality among the customers as per their classification in different categories poor management of workforce no proper training for anything new implementations and even no training to freshers no new suggestions welcomed seniors play with risk and compliance in order to retain HNI clients keep busy in operations work till late night seniors play financial pranks on juniors in order to release their stress such as cheque of amount in lakhs - found in dustbin in torn state and ask for the party to save the job customer documents found ins store room not in systematic manner, key lost of the drawers of the branch calls by seniors to juniors on the days leaves taken by juniors highly egoistic seniors - like to say anything abusive, treat the juniors as slaves and not as a team member. Junior who respond to it - send on deputation, transfer to rural area, give negative feedbacks seniors not trust on juniors about the documents of the customers, need to request seniors to check camera to tell the truth High politics, favouritism , overload of the work pressure use of the abusive languages, badly screaming in front of the customers systems and equipments mostly in defective state seniors like chatukaruta, and not the work-dedicated people when junior do work of operations and could not do sale, seniors say "tumne sirf time kill kiya hai, kuch nahi karte ho din bhar" and when junior on leave, senior call him/her, "kyo chutti li tumne, tumhara kaam kaun karega, har samay chutti chahiye. juniors are highly occupied in their work, not get time even for having lunch. BM is zero and DBM is very good in operations, gives DBM the control of the branch and DBM takes misadvantage of it. No personal life Think twice before you join in ICICI Bank in Branch Banking Department...Read More

Work Details

Pathetic! Think twice before working in Retail Branch Banking Department.

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 31 Jan 2022 Report

Privilege Banking Relationship Manager in Pune

Anonymous

Anonymous · Retail Branch Banking Department · ICICI Bank

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

They paid salaries on time.

Dislikes

The managers treat employees as slaves. They will leave no stone unturned to make your life hell. The branch managers abuse employees on the floor in front of customers just to put their morale down. The focus is only on insurance sales - a lot of mis-selling/fake selling is an acceptable practice. An employee is never appreciated. Even if you perform, they will find some issue and abuse in front of the whole team. If an employee is giving a service to a customer, the employee is bashed saying why are sales numbers not moving. There is no concept of building a relationship with the client. The company claims to give unlimited sick leaves, however, these leaves are never approved. I lost a parent in the pandemic, however, my leaves were not approved & I had to take loss of pay - even after working for more than a year in the company. Bootlicking is an encouraged & an acceptable way to grow in the company. There is no training, employees are expected to meet 100% targets from day 1. You are expected to be in the branch from 8.30am to 9/9.30pm. Even though there may not be any work after 7pm, you are forced to stay in the branch, depending on the mood of your branch manager. ...Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 16 Sep 2021 Report

Deputy Branch Manager/branch Operation Manager in Chennai

Anonymous

Anonymous · Retail Branch Banking Department · ICICI Bank

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

2.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

Company policies worst I was affected by Covid-19 one month salary is cut despite I am having privilege leave... I raised a compliant to my Branch manager she said please contact HR. Then I contacted HR they said it's not in the company policy to pay you when you are affected by Covid 19. You will lose your self esteem just for the sake of Salary. Kindly don't work here at any level.... ...Read More

Dislikes

Morning 9 am you will start they day with full of tension, stress, anxiety, spill over of yesterday's target..... Target.... Target... Even you achieved the target they will ask you how much you will do for the next day.... No proper training for the new Joineers they are struggling a lot to cope up with the work.... And moreover they will loot the customer.... False information, misrepresentation, unethically selling products which may not have any purpose for the customers. For example credit cards customer may have ICICI bank credit card they will sell another credit card by saying it's life time free after a year or so they will start charging you. At several instances customers turn to branch and search for the people who mislead them. It's a great insult to be a customer of icici bank. They will loot the customers in all possible ways. Every new products, New schemes, Intrest Rates etc..... It's a way of looting from the customers. If you work hard in Icici bank the top people in the Hiracray will get more Richer and Richer.... You will be served peanuts. ...Read More

Work Details

I have worked in several banks I know the working conditions of other banks still it's a hellish bank to work with.... My advice to be a slave for the Icici bank pay cheque....

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

The above question doesn't fit here.

Anonymous

ICICI Bank Reviews based on similar designations

3.7
Deputy Manager

 (1.5k)

4.0
Assistant Manager

 (1.3k)

4.2
Sales Officer

 (1.2k)

4.1
Senior Officer

 (1.2k)

posted on 07 Feb 2022 Report

Deputy Branch Manager in Hyderabad/Secunderabad

Anonymous

Anonymous · Retail Branch Banking Department · ICICI Bank

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

2.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

1.0

Company Culture

5.0

Career Growth

1.0

Work Satisfaction

Likes

Career Opportunities are abundant and Job is secure as long as you don't commit any fraud and compensation is good

Dislikes

High Iteration rate People keep in changing for every 3 months and they don't give enough time to settle at Max you get 3 months after that they put so much Pressure you end up resigning.There is no Proper training and Guidance given here.

Work Details

My day starts at 8:30 in the bank and by the time I Reach home it is almost 8 in the Night including Travel time of 1 hour and we don't have personal life in ICICI BANK after Covid Situation it's very unhygienic conditions Politics Egoistic

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 11 Apr 2021 Report

Deputy Manager in Pune

Anonymous

Anonymous · Retail Branch Banking Department · ICICI Bank

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

5.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

Job security nothing good that I can tell. Icici won't remove you from the job but they will make sure you put the resignation by pressure anyhow. Many of seniors and people joined with me have left the job in initial months why would they do that. Big brand big designation but what's small is company work culture. Endless chaos in life . No work life balance. Worst worst worst. Nobody trains no one listens just.. business kiya sales kiya.. if not then salary kyu ke raha hai .. is the question.....Read More

Dislikes

Worst place to work. Seniors BM takes reviews harsh reviews go till family. Say wrong things abusive work culture. No matter what you do today. Tomorrow is test again. I wakeup I go to job then come back at 9:30 and again leave home at 8:30 am to reach there.at 9. No one cares. It's just a rubbish place for people where big authority enjoys your work rewards and you get nothing

Work Details

Worst experience. Won't recommend to anyone .please dont go there. You will be treated like a cattle. They milk you untill you become old... I know a person she is working for 8 yrs and salary is still 40 and she gets threat on call that nikall dunga

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Anonymous
You are reading trusted reviews. Keep reading to find out more about ICICI Bank.
posted on 02 Jan 2022 Report

Manager in Noida

Anonymous

Anonymous · Retail Branch Banking Department · ICICI Bank

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

5.0

Career Growth

5.0

Work Satisfaction

Likes

The brand itself and the vision is very clear of bank to be fair in all segments. The company policies are very clear to their employees and no one stop us to have the best opportunity and to enhance the knowledge in learning and development. Guys join ICICI with your own creativity and innovative ideas to work along-with. Cheers!

Dislikes

The people company and having fair vision to their employees, employee satisfaction.

Work Details

Fantastic

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 28 Feb 2022 Report

Deputy Branch Manager in Kanpur Nagar

Anonymous

Anonymous · Retail Branch Banking Department · ICICI Bank

3.0

Overall Rating

3.0

Category Ratings

1.0

Work-Life Balance

3.0

Skill Development

1.0

Salary & Benefits

4.0

Job Security

3.0

Company Culture

3.0

Career Growth

2.0

Work Satisfaction

Likes

Each and every process is well organised

Dislikes

Work life balance is pathetic, annual hike is very very terrible, due to enormous sales pressure most of the employees become BP patient working here

Work Details

Very very pathetic

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 26 Aug 2021 Report

Value Banker in Bikaner

Anonymous

Anonymous · Retail Branch Banking Department · ICICI Bank

3.0

Overall Rating

3.0

Category Ratings

3.0

Work-Life Balance

4.0

Skill Development

3.0

Salary & Benefits

2.0

Job Security

3.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

Good work environment and culture teammates are supportive and management little bit transparent there is a no tea break and no launch time timing. After 2018 company policies change now so difficult to survive here salary hike not other then bank better but bonus part good other then bank

Dislikes

If you are always good bank good for you if you are not perform bank transfer your location

Work Details

The job is quiet interesting i struggle a bit in the beginning as there was no formal training session i learnt everything on the job. Me get taste of different roles within the same bank

Work days: Alternate Saturday off (Strict Timings)

Anonymous
posted on 12 May 2021 Report

Deputy Manager in Chhapra

Anonymous

Anonymous · Retail Branch Banking Department · ICICI Bank

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

5.0

Career Growth

5.0

Work Satisfaction

Likes

Good work environment and culture Yeammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good ' appraisals are fair and they give good salary hike and annual bonus every year.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session .I got a chance to wear multiple hats and that helped me get q taste of different roles within the same team.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Anonymous
posted on 17 Dec 2021 Report

Branch Manager in Purnia

Anonymous

Anonymous · Retail Branch Banking Department · ICICI Bank

5.0

Overall Rating

5.0

Category Ratings

3.0

Work-Life Balance

5.0

Skill Development

2.0

Salary & Benefits

4.0

Job Security

4.0

Company Culture

4.0

Career Growth

4.0

Work Satisfaction

Likes

ICICI Bank needs to look their exiting performing employees why moving to other bank , Bank is hiring new employees from competition bank with good salary hike but looks for their exiting employees salary concern .....

Dislikes

Bank should must look for their performing employees if they are moving dur to salary hike to other bank..

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Anonymous
ICICI Bank - Product Manager - Personal Loans (0-5 yrs)
Mumbai

0-5 Yrs

Not Disclosed

ICICI Bank - Product Manager - Cards (11-14 yrs)
Mumbai

11-14 Yrs

Not Disclosed

ICICI Bank - Manager - Corporate Legal Group - LLB (1-8 yrs)
Mumbai, Kolkata +1

1-8 Yrs

Not Disclosed

ICICI Bank - Relationship Manager - Wholesale Banking Group - FSG (0-12 yrs)
Mumbai, Bengaluru/Bangalore

0-12 Yrs

Not Disclosed

ICICI Bank - Relationship Manager - Wholesale Banking Group - FIG (0-10 yrs)
Mumbai

0-10 Yrs

Not Disclosed

ICICI Bank - Product Manager - Retail Products - Retail Banking (5-17 yrs)
Mumbai

5-17 Yrs

Not Disclosed

Subsidiaries of ICICI Bank

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4.1
3.7k Reviews
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3.6
944 Reviews
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Gender Based Ratings at ICICI Bank

based on 1.4k Retail Branch Banking Department verified reviews

3.7Rated by 352 Women

Rated 3.9 for Skill Development and 3.9 for Job Security

women

4.2Rated by 1.1k Men

Rated 4.2 for Skill Development and 4.2 for Job Security

men

ICICI Bank Working Days

based on 596 Retail Branch Banking Department reviews
Alternate Saturday off
47%
Monday to Saturday
39%
Monday to Friday
12%
Other
2%

ICICI Bank Work Timings

based on 596 Retail Branch Banking Department reviews
Flexible timing
Strict (9am - 6:30pm)
Strict (8:30am - 9:30pm)
36%
41%
12%
11% employees reported other strict timings

ICICI Bank Shift Timings

based on 596 Retail Branch Banking Department reviews
Day shift
100%

Business Travel at ICICI Bank

based on 596 Retail Branch Banking Department reviews
Within city
73%
No travel
19%
Within country
7%
International travel
1%
4.8L Deputy Manager  (9.9k)
3.4L Assistant Manager  (6.6k)
4.9L Relationship Manager  (5.5k)
2.5L Senior Officer  (3.9k)
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