ICICI Bank

4.0

based on 26.7k Reviews

i

ICICI Bank is a leading private sector bank in India. The Bank’s consolidated total assets stood at Rs. 14.76 trillion at September 30, 2020. ICICI Bank currently has a network of 5,288 branches and 13,87... read more

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ICICI Bank Reviews

based on 26.7k reviews
i

Overall Rating

4.0

Category Ratings

4.1

Job Security

4.0

Skill development

3.8

Company culture

3.7

Career growth

3.6

Salary & Benefits

3.6

Work Satisfaction

3.6

Work-Life balance

Top Mentions in ICICI Bank Reviews

26.7k reviews found

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posted on 20 Jan 2022 Report

Chief Manager in Hyderabad/Secunderabad

Anonymous

Anonymous · Information Technology Department · ICICI Bank

3.0

Overall Rating

3.0

Category Ratings

1.0

Work-Life Balance

2.0

Skill Development

2.0

Salary & Benefits

3.0

Job Security

1.0

Company Culture

2.0

Career Growth

2.0

Work Satisfaction

Likes

1.) The brand name that I have because of ICICI. 2.) Timely salary credit 3.) The power to approach seniors 4.) The medical and insurance benefits. 5.) Exposure that we have while working for the Bank.

Dislikes

1. Work culture is pathetic and you have to work for more than 12 hours per day. Even after that, you may get a call from your boss or colleague at any time of the day (or night). I witnessed multiple instances where the boss said "it's ok dear, you are anyways at your home. So what will you do after 8 PM. The better option is to complete tomorrow's task today only". Another instance was when I asked 1 day leave to celebrate my kid's birthday and the response was "Birthday will be celebrated in evening & hence you can log off at 6:00 PM. But I cannot give you leave as we are working on a critical project". 2. The seniors (specially the ones who are associated with Bank for more than 18 years) treat you like you are their servant or a dog. 3. No proper training is provided as per the job requirement. 4. HR policies appear good on papers but when it comes to implementation, they are worst. HR always take side of the one who is holding higher designation in the organization. 5. Peer pressure is too much and every second day, you will be compared with a geek or a nerd by your boss, just to demotivate you. 6. Regionalism, Languagism, Casteism, Religionism, Favoritism etc. were just the crap words to me but these words started taking shape in this organization. This means if your boss is a Tamil guy who is settled in Mumbai, he will promote another person holding similar identity. 7. Annual hike is pathetic and a large part of your package is kept as variable. This variable becomes null and void if you resign even 1 day before disbursal of this component. 8. Performance and appraisal system is not transparent. 9. During Covid-19 pandemic, when all the other companies had asked their employees to Work from their Home or anywhere, ICICI Bank had put the clause stating you can have WFH but you have to be present in the city of your office. This is not a True WFH option....Read More

Work Details

Working as a Chief Manager and I have been with the Bank since more than a decade. I have worked with various bosses and departments during my association with the bank. Technical consultant & Senior Manager.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Anonymous
posted on 24 Dec 2021 Report

Deputy Manager in Bhopal

Anonymous

Anonymous · Retail Branch Banking Department · ICICI Bank

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

2.0

Skill Development

2.0

Salary & Benefits

3.0

Job Security

1.0

Company Culture

2.0

Career Growth

1.0

Work Satisfaction

Likes

good company for learning fair salary for starting no disturbance on week-offs no restriction to take leaves with the valid reasons or presenting the valid document proofs good mobile banking application.

Dislikes

no value for the customer service (KHYAAL AAPKA - it is just a tagline with no value) focus only on sales, revenue calculated on sales and new customers aquisition, not on retention of the existing customers partiality among the customers as per their classification in different categories poor management of workforce no proper training for anything new implementations and even no training to freshers no new suggestions welcomed seniors play with risk and compliance in order to retain HNI clients keep busy in operations work till late night seniors play financial pranks on juniors in order to release their stress such as cheque of amount in lakhs - found in dustbin in torn state and ask for the party to save the job customer documents found ins store room not in systematic manner, key lost of the drawers of the branch calls by seniors to juniors on the days leaves taken by juniors highly egoistic seniors - like to say anything abusive, treat the juniors as slaves and not as a team member. Junior who respond to it - send on deputation, transfer to rural area, give negative feedbacks seniors not trust on juniors about the documents of the customers, need to request seniors to check camera to tell the truth High politics, favouritism , overload of the work pressure use of the abusive languages, badly screaming in front of the customers systems and equipments mostly in defective state seniors like chatukaruta, and not the work-dedicated people when junior do work of operations and could not do sale, seniors say "tumne sirf time kill kiya hai, kuch nahi karte ho din bhar" and when junior on leave, senior call him/her, "kyo chutti li tumne, tumhara kaam kaun karega, har samay chutti chahiye. juniors are highly occupied in their work, not get time even for having lunch. BM is zero and DBM is very good in operations, gives DBM the control of the branch and DBM takes misadvantage of it. No personal life Think twice before you join in ICICI Bank in Branch Banking Department...Read More

Work Details

Pathetic! Think twice before working in Retail Branch Banking Department.

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 26 Jan 2022 Report

Account Manager Client Servicing in Dhanbad, Jharkhand

Anonymous

Anonymous · Transaction Banking Department · ICICI Bank

4.0

Overall Rating

4.0

Category Ratings

3.0

Work-Life Balance

4.0

Skill Development

4.0

Salary & Benefits

5.0

Job Security

4.0

Company Culture

4.0

Career Growth

3.0

Work Satisfaction

Likes

I have completed my 2 years under icici bank as a account manager client servicing in transaction banking department. In this period I learnt various trade products like LC , BG , OBCL, IBCL, Remittance, GBO, still I am learning. Every time I felt like I am learning small things. So, overall as per my view and till now working at ICICI bank is a good choice, however for development of more knowledge , pursuance of more talent in other field want to join other knowledgeable place, so that , in there will get chance to enhance my talent and learn new things to get my career new stage. ...Read More

Dislikes

Sales is a big challenge here and I think in every place is going to be part of work. So, sales is a primary challenge and secondary maximum time I got up late to reached my home, so it's difficult to balance my professional or personal. Only these two I have to say.

Work Details

The job is quite interesting. Struggeld a bit in the beginning for processing any transaction but after getting training felt very relaxing and helps to get problem resolved. Learnt various things during the job .

Work timings: Strict Timings

Work related travel: This is a desk job.

Anonymous

ICICI Bank Reviews based on similar designations

3.7
Deputy Manager

 (1.5k)

4.0
Assistant Manager

 (1.3k)

4.2
Sales Officer

 (1.2k)

4.1
Senior Officer

 (1.2k)

posted on 18 Jan 2022 Report

Phone Banking Officer in Guwahatit

Anonymous

Anonymous · Phone Banking Department · ICICI Bank

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

There was nothing to like there. It was like a jail. We were treated like slaves by the unit manager kunal ghosh and the team leader Lisan Ahmed. Both of them not not at all professional. Mr Ahmed always use abusive words and Mr ghosh always buly the employees who were unable to achieve their target.

Dislikes

There is seriously a lot of politics and management doesn't address the issues of employees. Office time is 9hr 36 minutes. But they make employees work for more thn 10/11 hrs. Horrible experience ever . In comparison to the work load and target pressure salary is very low. Wrk frm home was the most horrific experience ever . If any power cut happens TL nd managers forced employe to work after office time. Its is a customer service but they always focus on own target thn the customer satisfaction. If target is not achieved they treat the employees like slaves. ...Read More

Work Details

It was life less. We were working like robots. Pathetic TLs and Unit managers. Not at all helpful. Only depends upon sales. It target is not achieved , everyday employees are forced to keep waiting after the office hours. Even they are asked

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Anonymous
posted on 14 Nov 2021 Report

Management Trainee for 1.4 years in Turbhe, Navi Mumbai

Anonymous

Anonymous · Equity Product Group Department · Former Employee · ICICI Securities (Subsidiary of ICICI Bank)

2.0

Overall Rating

2.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

3.0

Salary & Benefits

1.0

Job Security

2.0

Company Culture

3.0

Career Growth

1.0

Work Satisfaction

Likes

Only positive thing about the company is that they always credit your salary on time.

Dislikes

I had worked in Equity Product Group section as an Equity Advisor. I absolutely didn't like working there. There was no scope for learning or skill development. Salary and benefits are below average. Working environment and work life balance is terrible since your superiors will create unnecessary pressure upon you to achieve your target, even insult you in front of your coworkers. Work satisfaction was zero for me since I didn't like the idea of push selling customer products by lying or telling half-truth just to achieve my target. Even the superiors will suggest you to lie to customers if they find that you are not able to achieve the target in honest way, but they will never give their consent in written. So if a complaint is lodged against you to the Regulators(Sebi, RBI, etc) then God save you because you will be on your own. When you face problem to achieve your target, the superiors instead of solving your problem or giving you PROPER TRAINING will create mental pressure on you so that you leave the company. Also you are expected to arrive office on time but can't leave office on time if you don't achieve daily targets. You have to stay late. If possible, your superior will even ask you to work on holidays. I would never suggest anyone to work here, especially in EPG department. ...Read More

Work Details

TERRIBLE

Work timings: Strict Timings

Work related travel: This is a desk job.

Anonymous
You are reading trusted reviews. Keep reading to find out more about ICICI Bank.
posted on 31 Jan 2022 Report

Privilege Banking Relationship Manager in Pune

Anonymous

Anonymous · Retail Branch Banking Department · ICICI Bank

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

They paid salaries on time.

Dislikes

The managers treat employees as slaves. They will leave no stone unturned to make your life hell. The branch managers abuse employees on the floor in front of customers just to put their morale down. The focus is only on insurance sales - a lot of mis-selling/fake selling is an acceptable practice. An employee is never appreciated. Even if you perform, they will find some issue and abuse in front of the whole team. If an employee is giving a service to a customer, the employee is bashed saying why are sales numbers not moving. There is no concept of building a relationship with the client. The company claims to give unlimited sick leaves, however, these leaves are never approved. I lost a parent in the pandemic, however, my leaves were not approved & I had to take loss of pay - even after working for more than a year in the company. Bootlicking is an encouraged & an acceptable way to grow in the company. There is no training, employees are expected to meet 100% targets from day 1. You are expected to be in the branch from 8.30am to 9/9.30pm. Even though there may not be any work after 7pm, you are forced to stay in the branch, depending on the mood of your branch manager. ...Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 21 Feb 2022 Report

Branch Sales Manager for 2 months in Banswara

Anonymous

Anonymous · Sales & Distribution Department · Current Employee · ICICI Home Finance (Subsidiary of ICICI Bank)

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

Bad work experience and culture. Seniors and your Boss not suppotive in Business and Branch Growth. Company policies are very unpridictable. Your seniors and boss trying to keep down in company and not given correct answer of any querry. Very poor IT Support. Give too much pressure for business. And give intimation for resigne the job.

Dislikes

There is a lots of politics and partiality in your business challenges. And you do nothing without support. Too much files login charges. Mostly your town areas are freeze for business. My personal suggesions is to first check your reporting Boss background and nature in company. Is your boss supportive or not. Second thing is that no one is give you right guidence in company for business policy. My personal suggession is if you have another company option or choise for job. you must have choose second option except here you suffer in your job life....Read More

Work Details

Bad experience in this company. I am never seen in my whole job life.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

No facilities and benefits provided by company.

Anonymous
posted on 23 Feb 2022 Report

Cso Operations in Hyderabad/Secunderabad

Anonymous

Anonymous · Customer Service Operations Department · ICICI Bank

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

4.0

Skill Development

2.0

Salary & Benefits

2.0

Job Security

2.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

Worst culture,job, I worked at ICICI Bank for a year, full pressure on sales, they won't see our work as customer service, they need only sales, sales, ultimate work is sales. I suggest don't go for it , mentally pressure will be from starting day to till EOD, daily targets, competition branch to branch, employee to employee on sales .. they will recognise employees performance on sales. And they are recruiting finance students and offering sales job. The only qualification for doing job in icici bank is talking power skills, even 10th fail students can do it. I'll suggest them to recruit who failed 10th class students by this unemployment will decrease. Please don't offer jobs to MBA and degree students. Don't spoil their life.. I'm from a bcom background and I want to go finance job. ICICI Bank name itself finance, but work is sales.. they will treat employ cheaply.. one of my friend he is from btech and college topper, now he is doing sales, (daily gold loan, fd....) This is worst than worst. ...Read More

Dislikes

No likes at all .

Work Details

No time for families

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 02 Nov 2021 Report

Relationship Manager in Berhampur

Anonymous

Anonymous · Trade Finance Department · ICICI Bank

3.0

Overall Rating

3.0

Category Ratings

1.0

Work-Life Balance

4.0

Skill Development

2.0

Salary & Benefits

5.0

Job Security

2.0

Company Culture

3.0

Career Growth

2.0

Work Satisfaction

Likes

You will learn so many things here in ICICI Bank as it is well developed digitally. But Zero work life balance. You have to work 9-9, if it is necessary then you have to work in holidays too. No extra benefits for extra working hours. You can't manage your personal and professional life simultaneously. Definitely have to sacrifice one of them. Have to convince your boss everytime for leave, have to travel everywhere and conveyance is comparatively less than other companies. Bonus is ok kind of. And the most important thing is every single employee is ready to pull your leg when you do something good. Managers take things personally which is actually not good. If you're fortunate enough then you will get a supportive boss. ...Read More

Dislikes

It's working culture. No particular time shifting like other banking companies. No work life balance. There is a lot of politics among the branches. Being an RM/BSM you have to handle more than one branches so if you have any lead/client details then you can't share the same with other branches. They don't focus on servicing of the customer but every one wants to do a business for them. Every day your boss will ask you to business and if you are unable to do they will start scolding you like anything. ...Read More

Work Details

My job role is a challenging one as I am Trade relationship manager. You have some big no. Of clients where you can get the maximum no. Of business.

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 04 Feb 2022 Report

Deputy Branch Manager in Assam Delhi Rajasthan UP Tamilnadu

Anonymous

Anonymous · Branch Banking Department · ICICI Bank

1.0

Overall Rating

1.0

Category Ratings

3.0

Work-Life Balance

3.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

2.0

Company Culture

1.0

Career Growth

2.0

Work Satisfaction

Likes

Double standard Haathi ke daant dikhane ke aur Khane ke aur I worked for 14 years and 8 years no salary hike, no promotion even no proper work according to grade Only good marketing to get new employees and no respect and job security and money for old employees. Force old employees to leave the organization indirectly through REMG and transfer. And boast for best HR and job security which is absolutely wrong. Don't waste your future here. Mujhe to barbaad kar Diya isne. ...Read More

Dislikes

Very much cost cutting and toying with the future of youth.

Work Details

Overall very bad in 14 years I feel cheated Bank ne majboor kar diya job chorne ke liye.

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Anonymous
ICICI Bank - Product Manager - Personal Loans (0-5 yrs)
Mumbai

0-5 Yrs

Not Disclosed

ICICI Bank - Product Manager - Cards (11-14 yrs)
Mumbai

11-14 Yrs

Not Disclosed

ICICI Bank - Manager - Corporate Legal Group - LLB (1-8 yrs)
Mumbai, Kolkata +1

1-8 Yrs

Not Disclosed

ICICI Bank - Relationship Manager - Wholesale Banking Group - FSG (0-12 yrs)
Mumbai, Bengaluru/Bangalore

0-12 Yrs

Not Disclosed

ICICI Bank - Relationship Manager - Wholesale Banking Group - FIG (0-10 yrs)
Mumbai

0-10 Yrs

Not Disclosed

ICICI Bank - Product Manager - Retail Products - Retail Banking (5-17 yrs)
Mumbai

5-17 Yrs

Not Disclosed

Subsidiaries of ICICI Bank

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Filter Reviews by Department

4.0
Branch Banking

 (2.2k)

3.8
Sales

 (1.8k)

4.0
Finance

 (718)

4.2
Operations

 (688)

+5 more

ICICI Bank Working Days

based on 26.7k reviews
Monday to Saturday
44%
Alternate Saturday off
30%
Monday to Friday
21%
Rotational Shift
3%
Other
2%

ICICI Bank Work Timings

based on 26.7k reviews
Flexible timing
Strict (9am - 6pm)
Strict (9:30am - 6:30pm)
47%
30%
12%
11% employees reported other strict timings

ICICI Bank Shift Timings

based on 26.7k reviews
Day shift
Night shift
99%
1%

Business Travel at ICICI Bank

based on 26.7k reviews
Within city
66%
No travel
25%
Within country
8%
International travel
1%
4.8L Deputy Manager  (9.9k)
3.4L Assistant Manager  (6.6k)
4.9L Relationship Manager  (5.5k)
2.5L Senior Officer  (3.9k)
Explore more salaries
ICICI Bank Employee Benefits
based on 6.4k reviews
Job Training
(4.8k)
Health Insurance
(4.3k)
Soft Skill Training
(3.5k)
Work From Home
(1.9k)
+8 more benefits
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