ICICI Bank

4.0

based on 26.7k Reviews

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ICICI Bank is a leading private sector bank in India. The Bank’s consolidated total assets stood at Rs. 14.76 trillion at September 30, 2020. ICICI Bank currently has a network of 5,288 branches and 13,87... read more

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105 ICICI Bank Jobs

ICICI Bank - Product Manager - Retail Products - Retail Banking (5-17 yrs)

5-17 years

Mumbai

ICICI Bank - Product Manager - Retail Products - Retail Banking (5-17 yrs)

ICICI Bank

posted 12d ago

Job Role Insights

6 Days Working·Fixed timing·Day Shift

Job Description

Product Manager: Retail Products :RETAIL BANKING


Area of Responsibilities :


- Able to understand the customer need and competition and design product offerings meeting the customer requirement

- Run projects for making products and processes leaner and user friendly

- Use the existing data and design offerings resulting in conversions and increased market share

- Conduct customer and competitor research to enhance call centre and marketing campaigns performance

- Track and optimize call center performance through regular reviews and voice of customer calls, refine complain management processes and promote self-service by working in close cooperation with Product management team colleagues

- Design and initiate customer engagement campaigns to optimize conversion / activation rates for new / inactive customers and execute them through phone banking team; Enable the phone banking team with required tools such as calling script so as to maximize customer response

- Work with internal stakeholders such as Business, Marketing, Technology, Compliance and Legal, Analytics to ensure high performance and compliance with regulations

- Manage vendors and in-house staff to ensure they deliver on time and within budget


Functional Areas: Sales

Read full job description

People are getting interviews at ICICI Bank through

(based on 521 ICICI Bank interviews)
Company Website
Job Portal
Campus Placement
Referral
Recruitment Consultant
Walkin
27%
22%
20%
13%
8%
7%
3% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

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What people at ICICI Bank are saying

5.0
Rating based on 2 Retail Manager reviews

Likes

Overall good exposure and excellent team mates

Dislikes

I had a short span due to some personal reason, overall excellent experience

Read 2 reviews

What ICICI Bank employees are saying about work life

based on 26.7k employees
53%
44%
66%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

ICICI Bank Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Free Transport
Team Outings +6 more
View more benefits

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ICICI Bank Mumbai Office Location

View all
Mumbai Office
headquarter
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai Mumbai
400 051
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