Genpact

4.0

based on 14.7k Reviews

i

Change is constant. At Genpact, we’re the ones driving it. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,00... read more

New York, New York, United States (USA)

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Genpact Reviews

based on 14.7k reviews
i

Overall Rating

4.0

Category Ratings

4.3

Job Security

4.0

Skill development

3.9

Company culture

3.9

Work-Life balance

3.7

Work Satisfaction

3.6

Career growth

3.3

Salary & Benefits

Top Mentions in Genpact Reviews

14.7k reviews found

Sort by: Popular
posted on 10 Dec 2021 Report

Management Trainee in Noida

Anonymous

Anonymous · ITC Department · Genpact

3.0

Overall Rating

3.0

Category Ratings

3.0

Work-Life Balance

3.0

Skill Development

2.0

Salary & Benefits

3.0

Job Security

3.0

Company Culture

2.0

Career Growth

2.0

Work Satisfaction

Likes

This is subject to Client, Process, Location or the local management of the cost/revenue center across PAN India, Noida Management is pretty lenient towards approving leaves, work/shift timing flexibility.

Dislikes

Every or most of the Employees look for 2 broad headers, Compensation/Benefits & Career Growth. Regardless to say Compensation/Benefits is not just and fair at all at Genpact.People are not at all happy with the structure.It's greatly undervalued, discriminated. And Career Growth, it's way too slow for the next promotion at least takes 24 months in most of the cases, exceptions are handful in number. When it comes to adding new skill, the soft skills those are available are useless to be frank an honest, if you want to grow some real skill set, one needs to attend classroom session for a period of time and obtain a certificate upon completion, this happens only for a handful of IT Projects under IT vertical/s but not in BPO structure. It's the knowledge and acknowledgement of the new skill through a certificate course that determines the person is skillful on a particular subject. Soft skills and Soft Skill Certificate are of no use. None can submit those in the job market to elevate their current value, thus on the other hand it also suggest such soft skill certificate adds no value or be of use for any additional contribution towards the present employer, so what's the significance??? It's just an eye wash nothing serious that can make a real difference. So, overall it's of no use except to gather an experience certificate. ...Read More

Work Details

At present, with the ongoing WFH due to the pandemic is really good, can save or find more time for myself, able to save cost of transportation, house rent. Else Wise, I have serious doubts. So, not a positive feedback on that as well.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Anonymous
posted on 18 Feb 2022 Report

Senior Analyst in Noida

Anonymous

Anonymous · Insurance Operations Department · Genpact

3.0

Overall Rating

3.0

Category Ratings

4.0

Work-Life Balance

5.0

Skill Development

4.0

Salary & Benefits

3.0

Job Security

3.0

Company Culture

3.0

Career Growth

3.0

Work Satisfaction

Likes

Job security is concer here and it's not happen in all process it depends upon process to process .in which process I work there is job security is big concern for example if someone do not complete his /her target with accuracy management give PIP or CAP letter .rest things is Okay.

Dislikes

Politics is here as well. You will have to always say YES if you don't do the same might be possible management will reduce your performance rating at the time of annual appraisal. one more thing I would like to add one more thing its for BAND 5 people there no medical facilities ( Like- Health Insurance, Bonus) for band 5 people family only employee is covered only for 1 Lakh sum insured nothing medical facilities for his/her family .even annual bonus is also too low and annual appraisal is also too low . maximum appraisal % is 10 only .If you do hard work whole year and if you never say NO for all for all responsibility might be possible you will get 10% appraisal in a year otherwise you will get 7% only .So would say for those who want join Genpact assure that your CTC is better as per market and your experience than you can satisfy with salary. ...Read More

Work Details

There is only one good thing is Genpact provide opportunity for freshers candidate and Genpact provide equal traing opportunity for all their employees. Genpact is best compay for freshers and learner .

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 14 Nov 2021 Report

Senior Deduction Analyst in Gurgaon/Gurugram

Anonymous

Anonymous · Order to cash Department · Genpact

4.0

Overall Rating

4.0

Category Ratings

2.0

Work-Life Balance

3.0

Skill Development

2.0

Salary & Benefits

5.0

Job Security

2.0

Company Culture

3.0

Career Growth

2.0

Work Satisfaction

Likes

Job security

Dislikes

Let’s start from the beginning , wfh implemented there was no office laptop and it has been told straight away to arrange laptop and connection in lockdown otherwise we might have our job at risk . They promised to compensate as a rent for laptop if we borrow from someone but never get paid for that. After that Trainings started people who went for KT they handed over the recordings and ask us to process the things make dtp and all. We did that also, they bragged the client (one of the top client of Genpact) and agreed to work anything for them even if it’s not feasible. Now that is the problem for those employees who actually wants to work and give their best because they can see the real problem rest were like okay sir okay Mam we will do it and never did later on. holidays - you cannot have Indian calendar holidays because we are following client’s calendar but when the holiday comes we are not celebrating client suppose to do so login and do that because we have to meet the targets . People who raise their voice against any concern common concern they will have seperate is one o one and they will get exception but only if they don’t tell to anyone. Team meets - (zoom calls) - don’t ask questions from client that will show that we are incompetent of doing work which has given , do not ask managers refer recordings . Vic - targets need to be achieve , if target is achieve then Trainings hours need to be completed but you will not get time because priority is work not learning. In short they will set a parameter which is very hard to achieve specially on monthly basisi. Leaves - you cannot take leaves in month end , month start no matter what you have only sick leave is the thing in which you cannot he questioned. Growth - for 18 months their is default increment around -6-7% only. If you have perform exceptionally then you might get in 2 years ( promotion will have 10-12%) increment. People going from PD to MT will have 3 months process. ...Read More

Work Details

No work life Balance for honest people , naysayer will get their workaround . If you living away from family you have to make your meals while taking calls (sometimes) Only 10% of top level is good who understands you and might look into

Work days: Monday to Friday (Flexible Timings)

Anonymous

Genpact Reviews based on similar designations

4.1
Process Associate

 (3.6k)

4.1
Process Developer

 (2.5k)

3.8
Assistant Manager

 (763)

3.9
Management Trainee

 (683)

posted on 23 Feb 2022 Report

Assistant Manager in Gurgaon/Gurugram

Anonymous

Anonymous · Finance and accounts Department · Genpact

5.0

Overall Rating

5.0

Category Ratings

4.0

Work-Life Balance

5.0

Skill Development

4.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

4.0

Career Growth

4.0

Work Satisfaction

Likes

1. Complete job security 2. Work culture is professional and follows good work ethic 3. Management leaders share their time to listen to you and give you opportunities and growth when truely deserving. 4. Company policies are strict and adhere to Genpact's reputation. 5. Friendly peers and ready to help. You can make lifetime friends in legacy.

Dislikes

Less people oriented, low salary package, should respect tenurity of an employee coz they give their time and hard work to the company and also are loyal to the company. Less interaction with lower levels of the management so direct feedback of any employee is taken only by their direct reporting managers which sometimes is not correct.

Work Details

My journey has been beautiful. I learnt everything in this job from handling work pressure to handling team and taking individual ownership of work and takin client calls individually.there were struggles but that didn't stop me. I kept moving and grew.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Anonymous
posted on 17 Jan 2022 Report

Assistant Manager in Bangalore

Anonymous

Anonymous · Supply chain Department · Genpact

2.0

Overall Rating

2.0

Category Ratings

1.0

Work-Life Balance

3.0

Skill Development

1.0

Salary & Benefits

2.0

Job Security

1.0

Company Culture

3.0

Career Growth

1.0

Work Satisfaction

Likes

One thing I like about is that we can jump the process if we don’t like or find any growth in the current process.

Dislikes

I am working with Genpact only for the last few months now but already am restless because of the toxic environment I am into. The process is really manual and we do not have proper documents to refer to. In the last 2 months we were forced to work on almost on all the weekends (with monetary compensation) but still it did not have any noticeable impact on the backlogs (lack of proper guidance) and the management expects you to work atleast 12-16 hours everyday and they are not even appreciative about the extra efforts of their employees. Most worrisome thing is i do not see them having any plans for automation/ process improvement for the future as well! I really wish things gets better and employees are treated with some human values. (Disclaimer : Not all process with Genpact is like this. I have seen processes which are streamlined and handled better where the team is enjoying a good work/life balance.)...Read More

Work Details

Not so great. Extended working hours (most part of the year) and asked to work for some hours even on sick days (when on sick leave and to get that sick leave you have to drain all your remaining energy) because of lack of process support.

Work timings: Strict Timings

Work related travel: This is a desk job.

Anonymous
You are reading trusted reviews. Keep reading to find out more about Genpact.
posted on 03 Dec 2021 Report

FPNA Manager in Bangalore Rural

Anonymous

Anonymous · Finance Department · Genpact

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

2.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

This place, like any other BPO works with an external client. Due to the lack of delivering and competition from bigger and better firms like Accenture, Genpact often losses half it's project. And then the management will purposefully plot something to make sure the employees leave the firm as now they are not billable. The terrible17-18 hours work shift and demands to work on weekends with no extra pay is a day to day thing in Genpact. The management and the HR team would send you a bench letter as soon as the project is ramped down and you'll have 90 days to find something internally/ externally, else, 90th day will ne your last working day. The company policies are also designed in such a way that they can deploy you go any location within India or fire you at any time with no notice/explanation whatsoever....Read More

Dislikes

One of the worst management and HR team along with some of the most toxic policies makes this place a living hell. The management often push you to the limit by giving absolutely no training, asking you to work 17-18 hours shift including weekends with minimum job security. The place is also very disappointing culturally when you compare to that of a typical MNC.

Work Details

Pathetic. 8 years and 5 companies and I can frankly say, this jas been the worst ever experience.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Anonymous
posted on 06 Mar 2022 Report

Assistant Manager Finance & Accounts in Noida

Anonymous

Anonymous · Accounts & Finance Department · Genpact

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

5.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

I haven't seen anything which is related to growth & skill development. Maximum person's who are playing manager level role just because they are old in this organisation by 13-14-15 years but as per knowledge or skills they even can't crack initial level of any reputed organization. They always misuse there power and if you say anything against them to leadership then your Incentive/Bonus/rating over all performance etc will f*cked up. You will loose your mental peace and very soon you will be released by your own work. If we come to the HR "to bhaiya Zoo ka Genda bhi thoda bahut kaam kar leta hoga but they don't even reply over your email" till the time you will not keep cc leadership of floor HR. WORST COMPANY EVER Mr. TIGER TYAG RANJAN Sir....Read More

Dislikes

Nothing here for like.

Work Details

Mentally Stress, You can't speak anything just listen your leadership if you speak you will be released very soon. Shit company.

Work days: Monday to Friday (Strict Timings)

Anonymous
posted on 15 Nov 2021 Report

Process Associate for 2.9 years in Gurgaon/Gurugram

Anonymous

Anonymous · Finance & Accounts Department · Current Employee · Genpact

3.0

Overall Rating

3.0

Category Ratings

2.0

Work-Life Balance

4.0

Skill Development

2.0

Salary & Benefits

5.0

Job Security

4.0

Company Culture

3.0

Career Growth

3.0

Work Satisfaction

Likes

Company policies in terms of protection of employees from harrasment in workplace. Skill development opportunities. Job security

Dislikes

Low pay. Seniors exploit power despite relevant policies in place. For eg: Discriminating with Internal job post seekers on the basis of their marital status; not acknowledging a hindu holiday despite genpact clearly stating the same. Profiteering from emloyees in canteen and food facilities. Employees should instead be provided food at cheaper than market costs while also maintaining quality. Transportation facilities should be provided for both ways for free or relevant compensation thereof. Right now they provide poor cab service at Rs.900 and limited area covered by bus service....Read More

Work Details

Work life balance is disrupted by night shift, otherwise timings are ok. Seniors do not respect employees culture when it comes to granting leaves on Hindu festivals.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 01 Mar 2022 Report

Operations Manager in Genpact Secunderabad

Anonymous

Anonymous · Transport Department · Genpact

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

5.0

Career Growth

5.0

Work Satisfaction

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.there is a huge cafeteria and gaming arcade for chilling company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn't address our issues salary is decent but career growth is slow there is a bond of 2 year before which you cannot resign on the job training is not given to new joiners.

Work Details

The job is quite interesting i struggled a bit in in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 30 Jul 2021 Report

Senior Process Associate for 3.9 years in Noida

Anonymous

Anonymous · Aon Department · Current Employee · Genpact

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

I have been completed 4 years. My opinion is genpact is very bad environment and very bad culture. Teammates also very bad behaviour on the floor and management also same bad behaviour. Cafeteria is like store room . There are no exercise area , fun area , party area , and no gaming area. Appraisal cycle has changed now new cycle is 1.5 years after you got first appraisal then next is same ... Promotion and growth is very bad . There are no growth in 2 year this is opinion then you can do assesment then cut off rate is like 75 t0 80. You want to change or IGP or movement different process but you cant as per your supervisor ...Read More

Dislikes

There is a lot of politics and the management doesn't address our issues. At increment cycle has changed 1.5 years after you got first increment then next is same 1.5 years. Career growth is very badly slow . There are no growth between 2 years because you have completed 2 years then you can do first promotion assesment and clear cut off is very high rating like 75 to 85 cut off every 6 month in first promotion. Assessment questions like you prepare a government exam. Few team members and senior are very bad and disgusting behaviour on the floor....Read More

Work Details

I have been completed 4 years in genpact. But I think this is very bad and worst company in my life I want to change genpact but my Communication skills is bad year by year so I cant change the company and I unable to join another company

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Anonymous
Genpact Hiring For Management Trainee - Record To Report
Jaipur

3-8 Yrs

Not Disclosed

Record To Report -(RTR)
Kolkata

7-12 Yrs

Not Disclosed

Genpact Hiring For Management Trainee - Recruitment
India

3-5 Yrs

₹ 3.5-5.5 LPA

Assistant Manager - Recruitment
India

3-8 Yrs

₹ 4-6.5 LPA

Lead Consultant Application & Vendor Security Specialist
Delhi NCR, Bengaluru/Bangalore +4

4-8 Yrs

Not Disclosed

Opening with Genpact- Data Science-Senior Manager Role-Gurgaon/Noida
Gurgaon/Gurugram, Noida

8-10 Yrs

Not Disclosed

Brands of Genpact

GE

Oil & Gas

4.2
1.7k Reviews

Filter Reviews by Department

3.8
Finance

 (1.9k)

4.1
Finance & Accounts

 (915)

3.9
Operations

 (595)

4.2
Accounts Payable

 (575)

4.0
Insurance

 (460)

+5 more

Genpact Working Days

based on 14.7k reviews
Monday to Friday
82%
Monday to Saturday
8%
Rotational Shift
8%
Alternate Saturday off
1%
Other
1%

Genpact Work Timings

based on 14.7k reviews
Flexible timing
Strict (9am - 6pm)
Strict (5:30pm - 2:30pm)
66%
3%
3%
28% employees reported other strict timings

Genpact Shift Timings

based on 14.7k reviews
Day shift
Night shift
57%
43%

Business Travel at Genpact

based on 14.7k reviews
No travel
67%
Within city
20%
International travel
9%
Within country
4%
3.4L Process Developer  (14.5k)
2.3L Process Associate  (13.4k)
7.8L Assistant Manager  (6.7k)
5.1L Management Trainee  (6k)
Explore more salaries
Genpact Employee Benefits
based on 6.2k reviews
Job Training
(4.2k)
Cafeteria
(4k)
Soft Skill Training
(4k)
Work From Home
(3.3k)
+8 more benefits
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