Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G pl... read more

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Vodafone Idea Customer Service Executive Reviews

based on 236 reviews

Overall Rating

4.0

Category Ratings

4.1

Skill development

3.9

Company culture

3.8

Work-Life balance

3.7

Salary & Benefits

3.6

Work Satisfaction

3.5

Job Security

3.2

Career growth

Top Mentions in Vodafone Idea Reviews

236 reviews found

Sort by: Popular
posted on 28 Jan 2022 Report

Customer Service Executive for 8.8 years in Meerut

Anonymous

Anonymous · Retail Sales Department · Current Employee · Vodafone Idea

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

4.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

2.0

Career Growth

5.0

Work Satisfaction

Likes

Good company policy also gud

Dislikes

No not at al I m working last 8 year

Work Details

As a sale n working experience is gud

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Anonymous
posted on 05 Mar 2022 Report

Customer Service Executive for 11 year in Allahabad/Prayagraj

Shubham Sahu

Shubham Sahu · Customer Service Department · Worked from Jan 2011 to present · Vodafone Idea

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

5.0

Career Growth

5.0

Work Satisfaction

Likes

Nice company are employees are good

Dislikes

Best telecom industry

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Anonymous
posted on 22 Nov 2021 Report

Customer Service Executive in Ahmedabad

Anonymous

Anonymous · Retail Sales Department · Vodafone Idea

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

5.0

Career Growth

5.0

Work Satisfaction

Likes

Good environment in our company ans teammates and manager are good supportive.

Work Details

Good experience.

Work days: Monday to Friday (Strict Timings)

Anonymous

Vodafone Idea Customer Service Executive Reviews based on locations

3.6
Mumbai

 (22)

3.8
Ahmedabad

 (16)

4.9
Thane

 (7)

4.9
Chennai

 (5)

posted on 17 Jan 2022 Report

Customer Service Executive in PATAILA

Anonymous

Anonymous · Retail Department · Vodafone Idea

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

5.0

Career Growth

5.0

Work Satisfaction

Likes

Excellent Working Experience

Dislikes

No

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Anonymous
posted on 12 May 2021 Report

Customer Service Executive for 4.3 years in Jalandhar

Anonymous

Anonymous · Customer Service Department · Current Employee · Vodafone Idea

4.0

Overall Rating

4.0

Category Ratings

5.0

Work-Life Balance

4.0

Skill Development

4.0

Salary & Benefits

4.0

Job Security

4.0

Company Culture

3.0

Career Growth

3.0

Work Satisfaction

Likes

VI company is very good .job security is good. But not opportunity provide next level.

Work Details

VI company is very good .job security is good. But not opportunity provide next level .good

Work days: Monday to Saturday (Strict Timings)

Anonymous
You are reading trusted reviews. Keep reading to find out more about Vodafone Idea.
posted on 28 Jun 2021 Report

Customer Service Executive in Surat

Anonymous

Anonymous · Retail Store Department · Vodafone Idea

4.0

Overall Rating

4.0

Category Ratings

2.0

Work-Life Balance

5.0

Skill Development

3.0

Salary & Benefits

4.0

Job Security

4.0

Company Culture

3.0

Career Growth

2.0

Work Satisfaction

Likes

Your skill will improve, personality, speech but according nature of your colleagues and manager

Dislikes

Growth so slow, even having knowledge of process, they see only performance

Work Details

Work timings: Strict Timings

Anonymous
posted on 30 Sep 2021 Report

Customer Service Executive for 3 year in Chembur

Anonymous

Anonymous · Customer Service Department · Former Employee · Vodafone Idea

4.0

Overall Rating

4.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

3.0

Job Security

5.0

Company Culture

4.0

Career Growth

5.0

Work Satisfaction

Likes

Overall good experience

Dislikes

Good

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Salary on time

Anonymous
posted on 13 Oct 2021 Report

Customer Service Executive for 1.9 years in Gurgaon/Gurugram

Anonymous

Anonymous · Customer Service Department · Former Employee · Vodafone Idea

4.0

Overall Rating

4.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

4.0

Company Culture

5.0

Career Growth

5.0

Work Satisfaction

Likes

Improve our knowledge

Dislikes

Late response

Work Details

This job is Interesting.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Anonymous
posted on 21 Aug 2021 Report

Customer Service Executive in Ahmedabad

Anonymous

Anonymous · Webchat Department · Vodafone Idea

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

Nothing

Dislikes

Everything

Work Details

Terrible

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 31 Mar 2021 Report

Customer Service Executive in Ahmedabad

Anonymous

Anonymous · Vodafone UK Department · Vodafone Idea

4.0

Overall Rating

4.0

Category Ratings

4.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

4.0

Job Security

4.0

Company Culture

4.0

Career Growth

4.0

Work Satisfaction

Likes

It pays you well as long as you're ready to deliver better experience and work smart.

Dislikes

Work stress to meet the target

Work Details

It was amazing! I miss working in office.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Anonymous

Associated Companies

Parent Company Aditya Birla Group

Building Material

4.2
10.1k Reviews

Vodafone Idea Working Days

based on 236 Customer Service Executive reviews
Monday to Saturday
74%
Rotational Shift
14%
Monday to Friday
9%
Other
2%
Alternate Saturday off
1%

Vodafone Idea Work Timings

based on 236 Customer Service Executive reviews
Flexible timing
Strict (9:30am - 5:30pm)
Strict (10am - 8pm)
43%
21%
17%
19% employees reported other strict timings

Vodafone Idea Shift Timings

based on 236 Customer Service Executive reviews
Day shift
Night shift
99%
1%

Business Travel at Vodafone Idea

based on 236 Customer Service Executive reviews
No travel
48%
Within city
46%
Within country
5%
International travel
1%
Vodafone Idea Customer Service Executive Salary
based on 522 salaries
₹ 2.3 L
₹ 1.2L ₹ 3.5L
At par with the average Customer Service Executive Salary in India
View more details
Job Training
(88)
Soft Skill Training
(48)
Health Insurance
(41)
Team Outings
(32)
+8 more benefits
Q1.
Retail industry experience
Q2.
Customer Interaction
Q3.
Local Language
Q4.
Computer knowledge
+3 more questions
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