Concentrix Corporation

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the worl... read more

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Concentrix Corporation Reviews

based on 11.1k reviews

Overall Rating

4.1

Category Ratings

4.2

Job Security

4.0

Company culture

3.9

Skill development

3.7

Work-Life balance

3.7

Work Satisfaction

3.6

Career growth

3.6

Salary & Benefits

Top Mentions in Concentrix Corporation Reviews

11.1k reviews found

Sort by: Popular
posted on 16 Oct 2021 Report

Assistant Manager in Hyderabad/Secunderabad

Anonymous

Anonymous · Operations Department · Concentrix Corporation

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

2.0

Skill Development

1.0

Salary & Benefits

5.0

Job Security

4.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

Only because of people you can stay here, managers and Sr. Management are very polite with there employees. The work culture I cannot say excellent but they follow there culture statement.

Dislikes

1. Salary - very less salary structure and yearly hike is also not good as an Assistant Manager. 2. ESAT - No employee satisfaction, even that yearly employee satisfaction form/survey is indirectly filled by team leads only, they tell there direct reporties to give the good ratings in an indirect manner. 3. They never terminate the employee because of there performance. There are many employees from associate level to manager level who are working there from ages without getting promoted, not giving the proper results also. 4. There attrition rate is good bcoz of above point. Company want more Global awards that's why they don't terminate there employees. 5. Promotion police is not good. 6. No work life balance - expect a call from your manager after shift hours, if you are working in night shift and sleeping in morning they can call you at 12 noon also for there work and they are expecting from employee to pick up the phone. They don't value your personal life, they want to take out there work thats it. 7. They conduct the wellness and L&D session for employees but just for showing good numbers in data, even if associate don't want to attend those session they forcefully make them attend the session so that it will be a 100% coverage....Read More

Work Details

Work life is in management hand, they will call you anytime, they don't value your personal life. To get promoted you have to extend your shift from your usual working hours. You are not capable if not extending.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Anonymous
posted on 15 Dec 2021 Report

Chat Support Executive in DLF Cyber City , Phase 2 , Gurgaon

Anonymous

Anonymous · Customer Care Support Department · Concentrix Corporation

1.0

Overall Rating

1.0

Category Ratings

2.0

Work-Life Balance

2.0

Skill Development

1.0

Salary & Benefits

2.0

Job Security

1.0

Company Culture

2.0

Career Growth

1.0

Work Satisfaction

Likes

I don't think there is anything to like working in Concentrix except that you are working from home because in every way , you will get disappointed with this company , I had been through Corona and then doctor advised me to work in morning shift for sometime so I asked to give me morning shift for a month but my TL , Manager , VP all made fun of me by saying that we can give you morning shift for a week only and they have lots of chats but they don't hire more people , they just want you to keep taking dual chats for whole 8 hours shift like you are not human , you are a Machine , Worst Company !...Read More

Dislikes

What can I say , when corona started , Company has to give work from home option to employees but now this company has made it a weapon means you should take dual chats for whole 8 hours like a Machine , if you don't then your job is not secure , You should keep the camera with Face cam while you are working or your job is not secure , your monthly score should be 30+ every month or you will be given PIP and if you fail to do so next month , you are referred to HR so you can understand the kind of job security you can get from working here , There are lots of people who have a need of money and they can take dual chats for 8 hours back to back but honestly , this is a mental torture ...Read More

Work Details

Worst work life , I have given reasons above

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Anonymous
posted on 10 Mar 2022 Report

Customer Support Assistant for 1 year in Gurgaon/Gurugram

Ruchi Jha

Ruchi Jha · Customer Support Department · Worked from Mar 2021 to present · Concentrix Corporation

5.0

Overall Rating

5.0

Category Ratings

4.0

Work-Life Balance

3.0

Skill Development

5.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

4.0

Career Growth

4.0

Work Satisfaction

Likes

I am grateful I got concentrix as my first company,being a fresher I thoroughly got supports of my seniors while working,I never felt working from home is tough, things related payout are commendable I never felt that my efforts and loyalty were unseen, unpaid. Organisation handled the pandemic situation so responsibly. Work life balance was also good as whenever I needed time for personal things it was taken care of, however the relationship must be 2 sided, I suggest if organization takes care of our need ,we should also be available when it requires the most. Company is very strict about the compliance matters though it gives numerous chance to employees to improve where ever they are lacking. Over all it's been an amazing experience working in concentrix....Read More

Dislikes

There is nothing which I dislike about the organisation

Work Details

It's was bit difficult for few months since I was fresher but then it was good and every time I needed time for my personal things was taken care of.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Anonymous

Concentrix Corporation Reviews based on similar designations

posted on 23 Jan 2022 Report

Technical Support Engineer in Thane

Anonymous

Anonymous · Technical Support Department · Concentrix Corporation

3.0

Overall Rating

3.0

Category Ratings

2.0

Work-Life Balance

1.0

Skill Development

2.0

Salary & Benefits

2.0

Job Security

3.0

Company Culture

3.0

Career Growth

1.0

Work Satisfaction

Likes

Pay scale is decent but now they have started bell curves. Its a big organization hence there are parallel and vertical opportunities. Pickup and drop facility available WFH available in COVID times

Dislikes

9.5hrs shift out of which 0.5hr lunch brk is logout brk. Audit report sees only 9hrs shift. Only 1hr of total brk in 9.5 hr shift. Cant even think of exceeding brk for 1-2 mins. Work pressure is on its peak. We don't have sick leave. You have you inform 1 month prior even if you are gonna fall sick. Incentives are average. Most of the shifts are night shifts

Work Details

What do you expect after working 9.5hr shift especially night shift

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Anonymous
posted on 16 Feb 2022 Report

Email Support Executive for 11 months in Gurgaon/Gurugram

Anonymous

Anonymous · Business Process Outsourcing Department · Current Employee · Concentrix Corporation

4.0

Overall Rating

4.0

Category Ratings

4.0

Work-Life Balance

3.0

Skill Development

2.0

Salary & Benefits

4.0

Job Security

3.0

Company Culture

3.0

Career Growth

4.0

Work Satisfaction

Likes

I like the work culture and supportive staff. Job security. Flexible working hours. Leave mangement, Low Work pressure, Internal job promotions are easy to process. Building is very good and inside facilities also.

Dislikes

Compensation is very low. My only disappointment is salary. Internal job promotion will not increase much salary. didn't focus on one skill building moving employees from one LOB to other is very often.

Work Details

Well work life is only good when you are working from home. Travelling takes almost 12+ hours of a day.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Anonymous
You are reading trusted reviews. Keep reading to find out more about Concentrix Corporation.
posted on 30 Jan 2022 Report

Sr. Representative Of Operations in Bengaluru/Bangalore

Anonymous

Anonymous · Operations Department · Concentrix Corporation

1.0

Overall Rating

1.0

Category Ratings

1.0

Work-Life Balance

1.0

Skill Development

1.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

1.0

Career Growth

1.0

Work Satisfaction

Likes

There is nothing to like here except that you will receive on time salary like any other MNCs

Dislikes

People were hired stating email support and then moved to chat without proper salary increase No yearly hike in salary.. Management takes advantage of WFH as u hv to take chats fr close to 9 hours with juz 1 hr break. Aft finishing 9.5 hrs shift v hv to finish all other offc related work.. so daily work takes approximately 10 hrs They assign triple chats whenever they wish and expect to reply to all 3 customers immediately... Can't even take 2 mins to respond as they call it as ineffecient responsiveness though 2 mins is the expected time as per the process Even taking washroom break fr literally 2 mins is a big deal here Worst ever...Read More

Work Details

Worst

Work days: Rotational Shift

Work related travel: This is a desk job.

Anonymous
posted on 01 Mar 2022 Report

Customer Care Executive in Gurgaon/Gurugram

Anonymous

Anonymous · Udyog Vihar sec 21 Department · Concentrix Corporation

5.0

Overall Rating

5.0

Category Ratings

4.0

Work-Life Balance

3.0

Skill Development

2.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

5.0

Career Growth

5.0

Work Satisfaction

Likes

Concentrix is a great place to work. We gets good ambiance, good environment, job security and amazing company policies.

Dislikes

The only thing I am not happy is that I feel the employees didn't get much respect from their managers as recently I asked my TL to change my shift timings because there is some renovation work going on in my house and I need to take care of it alone. My shift timing is 2 Am to 11 Am. I requested them to change it because I had to take leaves instead of working. However, I am still working in this shift and also taking care of the renovation work going on. That's what I thought about Concentrix. Thank you....Read More

Work Details

Amazing!

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Anonymous
posted on 09 Oct 2021 Report

Customer Service Representative in Gurgaon

Anonymous

Anonymous · Amazon Process Department · Concentrix Corporation

3.0

Overall Rating

3.0

Category Ratings

3.0

Work-Life Balance

3.0

Skill Development

1.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

3.0

Career Growth

3.0

Work Satisfaction

Likes

The work is place is very great for the fresher and all the benefits are giving by the company....time to time there is sessions and activities are arranged by the HR team...and the place is very neat clean and the employe's are also very friendly in nature..like in BPO ...the work culture and the attitude is very bold and the most important thing is that job security ..the company never fire employee in a first instance ...they give several chances to correct it...there is rare scenarios when they instantly fired ....I m working in cnx for 13 months......Read More

Dislikes

The worst thing is that the salary is very low ....and there is there is no chances that they will increment in salary perspective...like in a one year the 81 rs is only hike in my salary...and here the best part is that HR play a game..they show the salary in that manner that there is really hike in salary however there is not....HR's like CA ... And only there are only those people's who stick with this company who want a comfort life without any hassle....and getting a decent salary in every month ..they don't give any OT ' salary issue is the main thing ...Read More

Work Details

Simple and descent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Anonymous
posted on 17 Feb 2022 Report

Chat Support Executive for 1 year in Ranchi

Pranjal Gupta

Pranjal Gupta · Kanke Road Department · Worked from Jan 2021 to Feb 2022 · Concentrix Corporation

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

5.0

Salary & Benefits

1.0

Job Security

2.0

Company Culture

2.0

Career Growth

5.0

Work Satisfaction

Likes

I have only thought my manager, SME as Concentrix till I worked there but now when I am not of this company then I feel who Concentrix was. I had a relation with this company. I was a fool to hate work when my SME sighed me and to love working when my co-workers were with me. Today I am feeling as if I have lost my ID card, no matter say me materialistic. I now see the braces what you wanted me to say but I dont want to think about those things now because I want to get out of my present emotions. Just know that today I miss Concentrix, every memories with the zoom meeting but as a Concentrix....Read More

Dislikes

Not interested in thinking this now. What all I have inside me to say is that I miss and love Concentrix. It was my mistake that you removed me but you are rude.

Work Details

Happy Start Sad End

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Part time job Socialism with collegues while working from home too

Anonymous
posted on 14 Jan 2022 Report

Customer Service Executive in Gurugram

Anonymous

Anonymous · Customer Support Department · Concentrix Corporation

3.0

Overall Rating

3.0

Category Ratings

3.0

Work-Life Balance

3.0

Skill Development

4.0

Salary & Benefits

4.0

Job Security

5.0

Company Culture

4.0

Career Growth

3.0

Work Satisfaction

Likes

Pay is pretty fine But you will find it pretty hard to find time for your personal time as the 9.5 hrs shift becomes 10 hrs shift. Behavious of seniors is absolutely awesome, no doubt in that .

Dislikes

You will get salary on time without any delay of even a day , incentive is good but you need work like you are a labor on computer Work pressures is pretty hectic but that is the rule of corporate life.

Work Details

It's been 6 months and I feel like I have been a part of concentrix for many years , but yes, you need to work like labor, sometimes in night shift , sometimes day . Pay will be fine 🙂 but sometimes I feel to quit as I am not able to find time fo

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Incentive is good but need to work very hard Pay will be in your bank account without any delay . It's been 6 months in Concentrix and not a delay of even a day . Cab service for both up and down Behavior of staff is very friendly But you need to maintain result

Anonymous
HRBP || BPO / ITES || Bangalore
Bengaluru/Bangalore

2-5 Yrs

₹ 4-5 LPA

Forecasting Analyst/ Data Scientist (US Client)
Bengaluru/Bangalore, Gurgaon/Gurugram

3-8 Yrs

Not Disclosed

HR Operations || Onboarding
Gurgaon/Gurugram

1-3 Yrs

Not Disclosed

Urgent Opening - Network Security Analyst (Voice)
Chennai

3-7 Yrs

₹ 6-10 LPA

Concentrix is hiring - Full stack Developer Developer - India
Chennai, Bengaluru/Bangalore +1

5-10 Yrs

Not Disclosed

Sr. Manager - Digital Transformation (CRM)
Bengaluru/Bangalore

5-8 Yrs

₹ 7-17 LPA

Filter Reviews by Department

4.0
Operations

 (946)

4.3
Customer Service

 (548)

4.0
Customer Support

 (274)

3.9
Technical Support

 (231)

+5 more

Concentrix Corporation Working Days

based on 11.1k reviews
Rotational Shift
55%
Monday to Friday
30%
Monday to Saturday
10%
Other
4%
Alternate Saturday off
1%

Concentrix Corporation Work Timings

based on 11.1k reviews
Flexible timing
Strict (9am - 7pm)
Strict (10am - 7:30pm)
67%
6%
3%
24% employees reported other strict timings

Concentrix Corporation Shift Timings

based on 11.1k reviews
Day shift
Night shift
70%
30%

Business Travel at Concentrix Corporation

based on 11.1k reviews
No travel
72%
Within city
23%
Within country
3%
International travel
2%
3.1L Senior Executive  (1.5k)
2.4L Customer Service Executive  (1.4k)
2.3L Customer Care Executive  (1.4k)
3.2L Senior Advisor  (1.2k)
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Cafeteria
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