Concentrix Corporation

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the worl... read more

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Interview Rounds

Technical

HR

Aptitude Test

I applied via Recruitment Consultant and was interviewed in Sep, 2021.

Interview Questions

  • Q1. INTRODUCE YOURSELF. WHY ARE HERE AND TRYING IN YOUR CORE BRANCH. WHY DO WANT TO WORK IN BPO. WHAT IS B.P.O. WHAT IS THE NAME OF YOUR PROCESS. WHAT DO YOU EXPECT FROM US. SALARY EXPECTATIONS. WHERE DO YOU SEE YOURSEFL AFTER 6 MONTHS 5 YEARS . ARE YOU COMFORTABLE WITH NIGHT SHIFTS AND ROTATIONAL SHIFTS.

Interview details

Concentrix Corporation interview Rounds:
Round 1
Round type - Technical

Round 2
Round type - HR

Round 3
Round type - Aptitude Test
Concentrix Corporation interview preparation:Interview preparation tips for other job seekers - ******BEFORE APPEARING, JUST HAVE A COMPLETE INFORMATION ABOUT THE COMPANY , YOUR ROLE AND THE PROCESS YOU APPLIED FOR.


1.THE BASIC AND PRIMARY ADVICE IS JUST TO HAVE AN EXCELLENT COMMUNICATION SKILLS IF YOU ARE GOING TO HAVE AN INTERNATIONAL PROCESS JOB OR IN B.P.O. YOUR ASCENT WILL BE EXCELLENT. YOUR PRONUNCIATION WILL BE RIGHT. IF LACK THESE THINGS, FIRSTLY PREPARE THEN GO FOR AN INTERVIEW.

2.IF YOU ARE FROM ANOTHER FIELD NOT RELATED TO B.P.O. LIKE YOU ARE FROM ENGINEERING BACKGROUND OR SO ON. THEN YOU MUST HAVE A CLEAR AIM WHY ARE YOU OPTING B.P.O . YOU MUST HAVE A CLEAR ANSWET WHY ARE YOU NOT PERCIEVING YOUR CAREER IN YOUR ENGINEERING/ PHARMACY/ GOVT JOB AND ETC FIELDS.

3.FOCUS ON STABILITY NOT ON SALARY OR PROMOTION. LIKE IF YOU ARE GOING TO WORK IN B.P.O JUST HAVE VISION OF YEARS THAT YOU HAVE TO WORK HERE. YOU HAVE TO MAKE CAREER. THIS ALSO HELPS YOU TO CRACK SOME QUESTIONS IN INTERVIEW ABOUT THE STABILITY.ALWAYS BE STABLE EMPLOYEE. DON'T THINK TO CHANGE COMPANY AGAIN AND AGAIN

4. ALWAYS AGREE TO WORK IN ROTATIONAL/ NIGHT SHIFTS. BE FLEXIBLE.

5. PREPARED TO WORK FROM HOME IF PROVIDED.

6. IF CAB AND ANY TRANSPORTATION IS NOT PROVIDED BY COMPANY, THEN JUST SAY YOU CAN MANAGE . THIS SHOWS YOUR MANAGERIAL SKILLS.

7. NEVER WORK FOR MONEY. JUST WORK FOR STABILITY.

8.BE READY TO JOIN ASAP.

9. BE PREPARED TO RELOCATED IF YOU ARE NOT IN HIRING ZONE.

10. DO FOCUS ON YOUR COMMUNICATION SKILLS.

11. MUST HAVE EXCELLENT ENGLISH , BOTH VERBALLY AND IN CHAT .

IF YOU NEED MORE MSG ME ON INSTAGRAM - ABHISHEK9889SHARMA
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Technical Support Advisor interview
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2

Interview Rounds

Technical

HR

I applied via Naukri.com and was interviewed in Nov, 2021.

Interview Questions

  • Q1. What is Office 365?
  • Q2. What is the use of ADFS?
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  • Q3. Active Directory Federation Services is web services and feature in the windows operating server which enables sharing of identity information to any user not inside the organization network. It is mainly used in O365 so that people who are not a part of the organization can assess limited data.
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  • Q4. Tell something about Autodiscover and how does it works?
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  • Q5. It is a service in O365 which is an exchange feature which helps in configuring the user's mailbox automatically. It is used for minimizing the user configuration and deployment steps by providing access to exchange feature for clients. MS has developed this method for telling Outlook to find the configuration info it needs automatically. It uses DNS lookup based on a set piece of information that everyone had put in in, i.e., the email address.
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  • Q6. How does O365 integrate with Active Directory?
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  • Q7. Steps are: +Log in to Microsoft Office 365 + go to Users tab, then select Active users + Click on the Active Directory Synchronization link above the user list + Click the activate button over the selected user from the list, a notification should pop up + Now, click on the download button and install the Directory Sync tool + Follow the installation setup and click on start and click on Start Configuration now and then finish + After logging in, click on Hybrid Deployment, after that mark the Enable Password Sync checkbox and click on next + Wait for the configuration setup and then mark the Synchronize your directories Now checkbox and finish the setup
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  • Q8. What us Conditional Access Policies in Office 365?

Interview details

Concentrix Corporation interview Rounds:
Round 1
Round type - Technical

Round 2
Round type - HR
Concentrix Corporation interview preparation:Interview preparation tips for other job seekers - The interview is not that hard if you have good knowledge of networking concepts like DNS, DHCP, TCP/IP, NAT, Routing protocols, VLAN, Trunking. You 'l easily go through. Best of luck
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Customer Service Executive interview
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Interview Rounds

Technical

HR

Case Study

Client Interview

I applied via Referral and was interviewed in Mar, 2021.

Interview Questions

  • Q1. round 1: basic hr screening package, experience etc. , round 2: take me through your cv, question on excel like macros, what if analysis, ease with BI tools like power BI, Tableau, understanding of six sigma concepts questions were asked on FMEA and regression, usage of minitab, situation based questions. post 1st round was given case study- i did analysis on it and presented findings via presentaion. 3rd round was about onshore client interaction, he asked me somewhat similar questions which happened in round 1, asked me of my achievements and challenges in previous roles, projects that i completed for clients and some remarkable work i did for clients and then last round was where I gave readout of my presentation, how i did the analysis and reached to those conclusions.
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Interview details

Concentrix Technologies India Pvt. Ltd interview Rounds:
Round 1
Round type - Technical

Round 2
Round type - HR

Round 3
Round type - Case Study

Round 4
Round type - Other

Round 5
Round type - Client Interview
Concentrix Technologies India Pvt. Ltd interview preparation:Interview preparation tips for other job seekers - I was getting interviewed post 3 years so I first interviewed at 2 companies for practice and to know the kind of question I could expect in such roles as I was looking for role progression. I didnt apply with any prospective employer I intended to be hired with until I was fully ready
I then gathered all different sorts of questions I was asked and wrote them down by following STAR technique to give structure to my answers. This made me sound confident, did not make me go blank at any question and l was able to think on my feet too on any surprise question I didn't prepare. Writing down everything helped me to introspect all my career achievements and challenges and helped me making my responses finer with every edit
do read JDs beforehand and if possible edit your resumes to match the requirement. I don't mean to falsify but use similar verbiage
apply through networking, chances of getting calls are better with employee referral than applying on company website and waiting forever
explain your current roles confidently. do not extrapolate or flaunt something you don't know anything about- you'll be checkmated during cross questioning
be honest and showcase that u are a quick learner and with little training you can pick up if you do not have a particular skill that role demands
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Jobs at Concentrix Corporation

Associate People Solutions interview
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1

Interview Rounds

HR

I applied via Naukri.com and was interviewed in Oct, 2020.

Interview Questions

  • Q1. I was asked about myself and my previous experiences if any. Since I was a fresher, I mentioned details regarding my educational qualifications. I was asked why did I chose BPO after completing ny M.Sc since there are several other opportunities available for a Science background student. I mentioned that I have tried but finally I found that teaching was only the option left, that too to become a Professor I need to pursue PhD, which isn't possible for me currently, so I chose BPO as it is one of the fastest growing jobs.
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  • Q2. Since the role was for telecalling, voice process, I was asked if I'm comfortable taking calls for 7 hours. I said Yes. And please think if you are really comfortable taking continous calls for such long hours. You might face ear issue or headache during the course of your calling time. Be prepared if the Company if offering you a ONE DAY WEEK OFF. As this might sound good for you in the beginning, but moving forward you might face difficulties.
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Interview details

Concentrix Corporation interview Rounds:
Round 1
Round type - HR
Concentrix Corporation interview preparation:Interview preparation tips for other job seekers - I would just like to suggest here that, You need to provide assurance that you are going to be stable with the company. Does'nt matter if you have had a long gap after your education and trying for a job, because you were preparing for some Govt exams or others and since that wasn't happening, you chose BPO. That would create a thought that if you qualify some exam in between you will be leaving the organization, so why to waste time and money on you for a matter of few months. So please DO NOT mention that you were preparing exams anywhere in the interview, especially the Govt ones. Wish you All The Best.
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Customer Care Executive interview
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1

Interview Rounds

Technical

HR

Aptitude Test

I applied via Other and was interviewed in Aug, 2020.

Interview Questions

Interview details

Concentrix Corporation interview Rounds:
Round 1
Round type - Technical

Round 2
Round type - HR

Round 3
Round type - Aptitude Test
Concentrix Corporation interview preparation:Interview preparation tips for other job seekers - There are four rounds. First round is HR round ,where the HR will see our resume and ask questions if possible. It is short and second round is versant round which is in 2 phases, one is voice test and the other is Pearson versant test. After that, there is OPS round with the manager. If he is busy, then it will be telephonic. I am extremely disappointed by the way they treated the candidates. After finishing the first round and second round in home environment, there is no reply from them and after one month, they are calling to attend the interview from the first round.they didn't even know for which job I have been already interviewed for. I need to remind them everything. After finishing the first and second round for the second time. There came a call that ops round is telephonic and it will be conducted within 2 days. But even after waiting for one week and preparation,there is no call and after who knows how long they again called me and told me that I have to attend the interview from the first round and that's third time i was asked to attend the same round again and again. It was extremely irresponsible. They have no regard for the candidates who come for interview. My kind request, is that if you don't want to select a candidate,then tell them through mail or message that they are not selected. Don't ask them to attend the interviews again and again and treat them as if they have no other work other than this.
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Interview Rounds

HR

I applied via Campus Placement and was interviewed in Nov, 2020.

Interview Questions

  • Q1. Please share you experience of dealing with an angry?
  • Q2. Tell us about a time wenn you dealt with stress or pressure?
  • Q3. tell us about a time you had to solve a problem?
  • Q4. Could you please tell us about the toughest decisions you had to make?
  • Q5. tell us about a time when you shared a problem with your teacher a class mate or a family member?
  • Q6. What's the most difficult division in your life.?

Interview details

Concentrix Corporation interview Rounds:
Round 1
Round type - HR
Concentrix Corporation interview preparation:Interview preparation tips for other job seekers - Amcat test
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